Piprider (“Piprider”, “we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal information, and sets out your rights and how the law protects you when you visit our website (piprider.com) and other official communication channels (collectively referred to as the “website” for the purposes of this policy).
Please note, Piprider is not a broker and does not provide trading services directly. Our content may link to external platforms such as Exness, XM, IC Markets, FBS, Pepperstone, and others. If you access these platforms through our website, your data will follow their privacy policies, which may differ from ours.
Your right to object: You have key rights over how we use your personal information, explained in section 8 – Your Rights of this policy. Two key rights to be aware of are:
- You may ask us to stop using your personal information for analytics or other non-essential purposes.
- You may object to our processing of your personal information if it is based on our legitimate interests or those of a third party.
Your acknowledgment and acceptance: Please read this Privacy Policy carefully to understand how we handle your personal information. By using our website and interacting with us as described, you confirm that you have read, understood, and agreed to this Privacy Policy in full.
What Data We Collect
When you use our website, we may collect and process these types of information. The data falls into three main groups:
Information You Provide Directly
We may collect personal information you choose to share with us, such as:
- Contact details: Your name, email, and message content when you submit a query through our contact form.
- Voluntary submissions: Feedback, requests for information, or survey responses.
- Communications: The text of your messages, which we may store to respond to your inquiry.
Information Collected Automatically
Certain data is collected automatically when you access or use our website:
- Technical information: IP address, geographic location inferred from IP, device identifiers, browser type and version, operating system, screen resolution, and language preferences.
- Usage data: pages you visit, the time and date of access, referring/exit pages, the time spent on each page, and clickstream data (the path you take through our site).
- Interaction data: mouse movements, scrolling activity, and interaction with site features, which may be gathered through analytics tools.
- Cookies and tracking technologies: small data files placed on your device that allow us to recognize your browser, remember preferences, and measure engagement. (See Section 5: Cookies & Tracking for more details.)
Information From Third Parties
We may also receive limited personal data from external sources in the course of operating our affiliate business and analyzing site performance:
- Affiliate networks: when you click on outbound links to trading platforms (e.g., Exness, XM, IC Markets, FBS, Pepperstone, and others), affiliate networks may share click identifiers (Click IDs) or referral parameters with us. This enables us to verify referrals and attribute commissions.
- Analytics providers: services such as Google Analytics, Matomo, or similar tools provide us with aggregated reports on website performance, user demographics, and behavior. This data is generally anonymized or pseudonymized and does not identify you individually.
- Hosting and CDN services: certain technical logs, such as IP addresses and access timestamps, may be collected by our hosting providers as part of their normal operations.
We do not aim to collect sensitive personal data (such as financial details, government IDs, or health information). If such data is shared with us by mistake, we will not use it. We will take reasonable steps to delete it securely, unless the law requires us to keep it.
How We Collect It
We collect personal and technical information in different ways, based on how you use our website and services:
Direct Interactions
You may provide personal information to us when you:
- Submit a message or inquiry through our contact form.
- Communicate with us by email or through other official channels.
- Respond to surveys, questionnaires, or provide feedback on our content.
In these cases, you choose the information you provide, and we use it solely for the purposes explained in this Privacy Policy.
Automated Technologies
When you visit our website, certain information is collected automatically through standard internet technologies, including:
- Cookies and similar files: small text files stored on your device that record preferences, facilitate navigation, and help us analyze website traffic.
- Pixels and tags: snippets of code embedded in our site that allow us to measure interactions and track referral performance.
- Server logs: technical records automatically created by our hosting and content delivery providers when you access our website, which may include your IP address, date and time of access, and browser information.
These technologies help us ensure website functionality, improve user experience, and maintain security.
Third-Party Sources
We may also receive limited information about you from third parties when you interact with affiliate links or our analytics partners:
- Affiliate networks: if you click on outbound links to trading platforms such as Exness, XM, IC Markets, FBS, Pepperstone, and others, affiliate networks may share click identifiers or tracking parameters with us to confirm that a referral originated from our website.
- Analytics services: tools such as Google Analytics and Matomo collect and process website usage data on our behalf, providing reports on site performance, aggregated visitor demographics, and engagement trends.
- Hosting and infrastructure providers: our hosting and CDN partners may collect and provide access logs, error logs, or diagnostic data for security and maintenance purposes.
Why We Use Your Data & Legal Bases
We use the information we collect for clearly defined purposes that enable us to operate responsibly, improve our services, and comply with applicable laws.
Purposes of Processing
We may process your personal and technical information for the following purposes:
- Operating our website and delivering content: ensuring that the website functions properly, displaying information in an accessible way, and making our resources available to you.
- Improving user experience: analyzing how visitors engage with our content so we can optimize navigation, readability, and overall usability.
- Measuring effectiveness of content and tools: evaluating which sections of the site are most useful to our audience, allowing us to enhance relevance and accuracy.
- Affiliate tracking and fraud prevention: recording referral identifiers when you click on outbound links to trading platforms (such as Exness, XM, and others), in order to validate affiliate transactions and safeguard against fraudulent or duplicate activity.
- Maintaining security: detecting and addressing technical issues, protecting the integrity of our systems, and preventing unauthorized access or misuse of our services.
- Responding to inquiries: using your contact details and communication records to answer questions, provide information, or follow up on requests.
Legal Bases for Processing
Our use of personal information is based on these legal grounds under data protection laws, including the GDPR:
- Consent: You give clear consent for non-essential cookies and analytics. You also consent when we process data you provide voluntarily, such as through a contact form.
- Legitimate interests: Processing is needed to run our website and improve content. It also helps track affiliates and prevent fraud. These interests apply only when they do not override your rights and freedoms.
- Legal obligations: Processing is required to meet legal duties. This may include keeping certain records or working with regulatory authorities.
We do not use your personal information for direct marketing or unrelated commercial purposes.
Consent
In some cases, we process your personal information only when you give explicit consent. This applies in the following contexts:
- Cookies and tracking technologies: On your first visit, you see a cookie banner. It allows you to accept or reject non-essential cookies, such as analytics or affiliate tracking cookies.
- Voluntary submissions: When you provide personal information through our contact form or surveys, you consent to its use. We use it only to respond to your inquiry or request.
You remain in control of your choices and may manage or withdraw consent at any time:
- Use the cookie banner presented on your first visit to accept or decline non-essential cookies.
- Adjust your browser settings to block, manage, or delete cookies already stored on your device.
- Contact us to request the deletion of any personal information you voluntarily provided.
Important Note: Withdrawing your consent will not affect the lawfulness of processing carried out before the withdrawal. For example, if you provided your email address and we used it to respond to a query, that processing remains valid even if you later withdraw consent.
Cookies & Tracking
Our website uses cookies and similar technologies. They keep core functions working, improve performance, and support affiliate operations. Cookies are small text files stored on your device. They allow us to recognize your browser, remember preferences, and analyze engagement.
To operate effectively and improve your browsing experience, we use these categories of cookies:
- Strictly necessary cookies: Essential for the website to function. They enable page navigation, secure browsing, and access to basic features. Without them, the site may not work properly.
- Analytics and performance cookies: Show how visitors use our site. They highlight popular pages and user navigation. Tools such as Google Analytics and Matomo provide aggregated insights. This helps us improve the relevance and quality of our content.
- Affiliate tracking cookies: These cookies record click identifiers (Click IDs) or referral parameters. This happens when you visit third-party platforms such as Exness, XM, or others. They ensure affiliate networks attribute commissions correctly. They also help us prevent fraud and duplicate referrals.
You remain in control of your choices. You can manage or disable cookies through the banner on your first visit, browser settings, or our Cookie Policy. Some cookies may also come from third parties, such as analytics providers or affiliate networks. These are governed by their own privacy policies.
Data Retention
We retain personal and technical information only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, or as required by law. The length of time data is stored depends on the type of information and the context in which it was collected.
To provide clarity and meet user expectations (and legal requirements such as the GDPR), our retention practices are as follows:
- Contact form data: We keep your name, email, and message for up to 12 months after we resolve your inquiry. If required by law, we may keep it longer.
- Technical logs: We keep hosting logs, including IP addresses and timestamps, for up to 12 months. They are used for security, diagnostics, and fraud prevention.
- Cookies and tracking data: Stored based on their expiry settings. Session cookies expire when you close your browser. Analytics or affiliate cookies may last 30 days to 24 months, depending on the provider.
- Analytics reports: Aggregated or anonymized data from Google Analytics, Matomo, or similar tools may be kept for up to 26 months.
- Affiliate referral data: We keep Click IDs or referral parameters only to validate commissions. Retention usually lasts 30–90 days, depending on the network.
When data is no longer required, we take steps to delete or anonymize it securely, making sure it cannot be reconstructed or used to identify you.
Security
We protect your personal information with strict technical and organizational measures. These reduce risks of unauthorized access, disclosure, alteration, or destruction.
No method of Internet transmission or electronic storage is 100% secure. Still, we apply industry-standard safeguards to lower risks.
Our security practices include:
- SSL encryption: Data sent between your browser and our website is encrypted to stay safe in transit.
- Access restrictions: Only authorized staff can access personal data and logs for security or compliance.
- Infrastructure security: Hosting and delivery providers use firewalls, intrusion detection, and monitoring to block threats.
- Periodic reviews: We update protocols, apply patches, and follow industry best practices.
- Data minimization: We keep only the data needed. This reduces the impact of any incident.
Even with these measures, sending data online carries risks. We cannot guarantee absolute security. Please take precautions, such as using secure networks and updated software, when visiting our website.
Your Rights
As the owner of your personal data, you have clear rights under applicable data protection laws (such as the GDPR). The table below summarizes these rights and what they mean in practice:
| Individual Right | Description |
| Right of Access | You have the right to request confirmation of whether we hold your personal data and to obtain a copy of the information we process about you. |
| Right to Rectification | You may request that we correct or update personal information that is inaccurate or incomplete. |
| Right to Erasure (“Right to be Forgotten”) | You may request the deletion of your personal data. We will comply unless we are legally required or have a legitimate reason to retain it. |
| Right to Restrict Processing | You may ask us to limit the processing of your personal data in certain circumstances (e.g., if you contest the accuracy of the data). |
| Right to Object | You can object to our processing of your personal data for certain purposes. These include analytics cookies or processing based on legitimate interests. |
| Right to Withdraw Consent | Where processing is based on your consent, you may withdraw it at any time. This will not affect the lawfulness of prior processing. |
| Right to Complain | You may contact Piprider directly to raise concerns. You also have the right to lodge a complaint with the relevant data protection authority in your country of residence. |
We will respond to valid requests within the legally required timeframe, typically within one month. Most requests are free of charge, but we may charge a reasonable fee or refuse a request if it is manifestly unfounded, excessive, or repetitive.
Who We Share Data With
We share your personal data only with trusted third parties. Sharing happens when needed to run our website, deliver services, or meet legal obligations. We do not sell your personal data to third parties for marketing purposes.
The categories of third parties with whom we may share data are:
| Category | Purpose of Sharing |
| Hosting & Infrastructure Providers | To host the website securely, manage servers, and deliver content worldwide through CDNs. Providers may process technical data such as IP addresses and access logs. |
| Analytics Providers | To understand website usage, improve performance, and measure effectiveness. Tools like Google Analytics and Matomo provide aggregated or anonymized reports. |
| Affiliate Networks | To track referrals and validate commissions when users click outbound links to trading platforms. Networks may process click IDs or tracking parameters. |
| Trading Platforms | To let users access external brokers or platforms through Piprider. Data is handled under the provider’s privacy policy, which Piprider does not control. |
External brokers or service providers you access through Piprider are responsible for your data. They must follow their own privacy policies and legal obligations.
Third-Party Websites & Platforms
Our website may contain links to external websites, apps, or trading platforms run by third parties. These links are for your convenience and give you access to trusted trading services.
When you follow such links and leave the Piprider website:
- Your interaction is governed by the third party’s privacy policy and terms, not Piprider’s.
- We do not control how these third parties collect, use, or protect your data.
- Review the privacy and security policies of any third-party site before sharing information or making transactions.
Piprider is not responsible for the practices, content, or policies of third-party sites. Any data you share with them is subject to their terms.
Complaints & Supervisory Authorities
If you have concerns about how we process your personal information, please contact Piprider first. We will address your complaint promptly. You can reach us through the details in Section 13 – Contact.
If you are not satisfied with our response or believe we mishandled your data, you have the right to complain. You may contact the data protection authority in your country of residence, or where you believe an infringement occurred.
We are committed to cooperating with supervisory authorities and to resolving complaints in a fair and timely manner.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other operational needs. Any modifications will take effect once published on this page, unless otherwise stated.
To keep you informed:
- We will always display the “last updated” date at the top of this Privacy Policy so you know when changes were made.
- If we make major changes to how we handle your data, we will notify you. This may include a banner on our website or direct communication when appropriate.
- We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
Your continued use of our website after any updates indicates that you have read and understood the revised Privacy Policy.
Contact
If you have questions about this Privacy Policy, how we handle your data, or want to exercise your rights, contact us using the details below:
- Email: [email protected]
- Address: 332 S Michigan Ave, Suite 900, Chicago, IL 60604, USA
You may also reach us directly via our online Contact Form for faster handling of your request.
For inquiries about data protection, please use the contact details above. We will address your concerns promptly and responsibly.